PRIVACY POLICY                  

At Innospectra IT Developers Private Limited, which owns and operates Elegansa (referred to as "we," "us," or "our"), your privacy is our priority. Our Privacy Policy demonstrates our dedication to protecting your personal information. This document informs you, our valued user, about the data we collect, how we use it, who may access it, and your options for its use and sharing.    
 

We understand the importance of privacy in the digital age and strive to be transparent about our data practices. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your personal data.  

Information We Collect  

When you visit our website or make a purchase, we collect various types of information to provide and improve our services. This includes personal details such as your name, email address, phone number, and shipping address. We also collect payment information to process your orders securely.    
 
In addition to personal information, we gather technical data such as your IP address, browser type, and browsing behavior. This helps us understand how you interact with our website and allows us to enhance your shopping experience.    

Use of Collected Information  

The information we collect is used to process your orders, provide customer support, and improve our services. We use your personal details to communicate with you about your purchases, respond to your inquiries, and send you updates about our products and promotions.  

We also analyze the technical data we collect to understand user behavior and preferences. This helps us optimize our website, tailor our content to your interests, and enhance the overall user experience.    

Sharing and Disclosure of Information  

We value your privacy and do not trade your personal information with third parties. Nonetheless, we may share your data with reliable service providers who help us manage our website, handle payments, and fulfill orders. These partners are obligated to protect your information and use it only for the purposes we specify.  

In certain circumstances, we may be required to disclose your information to comply with legal obligations or respond to lawful requests from public authorities. We will always strive to ensure that your privacy is protected in such situations.    

Data Security Measures  

We take the security of your personal information seriously and implement various measures to protect it. Our website uses encryption technologies to safeguard your data during transmission, and we regularly update our security practices to prevent unauthorized access.  

In addition to technical safeguards, we have strict internal policies and procedures to ensure that your information is handled responsibly. Our team is trained to follow best practices in data protection, and we continuously monitor our systems for potential vulnerabilities.    

Use of Cookies and Similar Technologies  

Our website utilizes cookies and similar technologies to improve your browsing experience. Cookies are tiny data files stored on your device that help us remember your preferences, monitor your interactions, and deliver personalized content.  

You have the option to manage your cookie settings through your browser. Although disabling cookies might limit your access to some features of our website, we aim to ensure a smooth experience regardless of your settings.    

User Rights and Choices  

You have the right to access, update, and delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided in this policy. We will address your request swiftly and ensure that your data is managed in compliance with relevant laws.  

Additionally, you can opt out of receiving marketing communications from us by following the instructions in our emails or contacting our support team. We respect your choices and will make every effort to honor your preferences.    

Children's Privacy  

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently gathered such data, we will take steps to delete it promptly.  

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We are committed to protecting the privacy of minors and ensuring that our services are safe for all users.    

Payment Information Security  

We prioritize the security of your payment information and use industry-standard encryption technologies to protect your data during transactions. Our payment processing partners are also required to adhere to strict security standards to ensure the safety of your financial information.  

We do not store your payment details on our servers, and any sensitive information you provide is used solely for the purpose of processing your order. If you have any concerns about the security of your payment information, please contact our support team.    

Changes to This Privacy Policy  

We may revise this Privacy Policy periodically to align with changes in our practices or legal obligations. When we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date.  

We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of our services constitutes your acceptance of any changes to this policy.  

Contact Information and Support  

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at innospectraitdevelopersprivate@gmail.com. We are here to help and will do our best to address your inquiries promptly.  

Your feedback is important to us, and we are committed to ensuring that your privacy is protected. Thank you for trusting Elegansa with your personal information.